Privacy Policy

Effective date-

RAC Advisers LLP (“RAC”, “We”, “Us”, “Our”) understands the importance of privacy very well and respect user’s privacy.  This Policy is a Privacy Policy for RAC and its affiliated (“Policy”). This Policy is effective from the date of its publication on the website

We are committed to protecting your privacy and personal information, which we collect through Our Website.

We reserve all the rights to change, modify and update this Policy from time to time to ensure that you are well informed about the information we collect, how we use it. Our Website may contain external links which are not governed by this Policy. Hence, We do not take any responsibility for the privacy practices of any third party. We encourage our users to read and understand the privacy policies of all third parties linked to Our Website and act accordingly.

By browsing the Website and expressly consenting by submitting forms, information, application etc., you agree to be bound by this Policy. 

The Policy covers the following areas. This list is not all-inclusive and is subject to further updates in the future:

Information Collection

For this Policy, “Personal Information”, “Data” is any data that relates to an individual who may be identified from that data or a combination of a set of data and other information which We have. We collect Personal Information or Data through various means, some of which are mentioned as below:

  • We may collect Personal Information when you visit and interact with the Website or otherwise provide it to us.
  • We may also collect Data when you access the Website using a third party social network.
  • The Website may also collect Data/content you provide, including posting/comment on our blogs, forums, and other social media channels.
  • The Website collect standard Internet log information, including your IP address, browser type and language, access times and referring website addresses. To ensure that the Website, and all the communications are well managed and to facilitate improved navigation, our service provider(s) or We may also use cookies (small text files stored in a user’s browser) or web beacons (electronic images that allow us to count users who have accessed particular content and to access certain cookies) to collect aggregate data. 

The following table explains the types of data we collect and the legal basis under current data protection legislation on which this data is processed.

Purpose

Data (key elements)

Basis

Enquiring about our organization and its work

Name, email, message, phone number

Legitimate interests – it is necessary for us to read and store your message to respond in the way you would expect.

Subscribing to email updates about our work

Name, email, phone number

Consent – you have given your active consent.

Request for services

Name, email, phone number.

To contact you in future.

Website functionality

Website activity collected through cookies

Legitimate interests

– it is necessary for us to store a small amount of information, usually through cookies, to deliver functionality that you would expect, such as remembering the contents you have shared earlier.

Visitors/users

Identity, IP addresses, time spent on Website, browser and device of the user.

Legitimate interests- to provide a better user experience.

Use of information

We will appropriately use your data considering the basis on which that data was collected, as set out in the table above.

For example, we may use your personal information to:

  • reply to enquiries you send to us;
  • where you have specifically agreed to this, send you marketing communications by email relating to our work which we think may be of interest.
  • To provide a better user experience to visitors/users.
  • Improving Our web content and navigation.
  • Understanding the Website’s user population, identifying subject areas of interest, and determining whether the Website is designed to work with the computer settings of a majority of our visitors.
  • For compliance with a legal obligation. This includes anti-fraud and anti-money laundering measures as well as tax and social security requirements.

We will not sell, share, or rent or otherwise make available your Personal Information to other parties, except that we may disclose the information to third parties who perform services on our behalf and have a need to access the information connected with those services. Any third parties will only process this information to the extent it is required. In addition, We may disclose your contact information in response to inquiries by bona-fide rights owners in connection with allegations of infringement of copyright or other proprietary rights arising from information that you have posted on the Website or otherwise provided to RAC.

Sharing of information

We will only pass your Data to third parties in the following circumstances:

  • you have provided your explicit consent for us to pass data to a third party;
  • we are using a third party purely for processing data on our behalf, and we have in place a data processing agreement with that third party that fulfils our legal obligations in relation to the use of third-party data processors; or
  • we are required by law to share your data.

Retentions of information

We take the principles of data minimization and removal seriously and have internal policies to ensure that We only ever ask for the minimum amount of data for the associated purpose and delete that data promptly once it is no longer required. We may retain your Personal Information for longer if it may be the subject of a legal claim or may otherwise be relevant for future litigation.

Access to information

In accordance with applicable data protection laws, including but not limited to the Personal Data Protection Bill, 2019 (“PDPB”) General Data Protection Rules (“GDPR”) and the California Consumer Privacy Act (CCPA), you have a right to request a copy of the personal information We hold about you and details of how we use that information. If any of the information held about you is incorrect or out of date, you have the right to amend or rectify it, please follow the process outlined below, and we will amend our records where appropriate. You also have the right to require us to erase your Personal Data, stop processing your Personal Data, restricting the processing of your personal information, right of portability of your personal information and/or withdraw your consent to the processing. This may not apply if there are other legal justifications to continue processing. If you think We may have incorrect Personal Information or would like a copy of the personal information we hold on you or exercise any other data protection right, please contact us. Please note that we need you to prove who you are before we can provide you with any information.

Compliance with the Law

RAC complies with all applicable privacy laws and regulations. RAC may be compelled to surrender personal user or customer information to legal authorities or administrative order or as required or permitted by the laws, rules and regulations of any nation, state or other applicable jurisdiction. Also, in the event of a violation of the terms and conditions of the Website or a violation of any restrictions on the use of materials provided in or through the Website, we may disclose personal user information as may be required.

Consequences of not providing Personal Information

If you choose not to provide your Personal Information that is mandatory to process your request, we may not be able to provide the corresponding experience.

Use of Website

Your access to and use of the Site is subject to this Privacy Policy and specific other terms and conditions in our Terms and Conditions of Use.

Contact Us

For further questions, you may contact us at reachus@racadvisers.com

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